Helpers Information Booklet

Information Book For Helpers
Helper Essentials


  • Passport (plus visa if non-EU)
  • Euros
  • Suntan lotion
  • Waterproofs (the weather can be changeable – hot, cool, rainy)
  • European Health Insurance Card (EHIC)
  • Personal travel insurance (either purchased via Travel Agent or arranged yourself)
  • Comfortable shoes
  • Any medication that you normally take


Whilst on Pilgrimage, it is vital that helpers look after themselves by observing a range of normal common-sense guidelines:
  • Drink plenty of non-alcoholic fluids
  • Get a reasonable amount of sleep
  • Protect yourself from the sun
  • Do not walk around alone late at night
  • Protect your valuables
  • If you have a medical condition which could affect your activity, discuss this with your Head of Department before the Pilgrimage.
In order to provide security in the Saint Frai, we ask all helpers to wear a photo-ID badge whilst in the Saint Frai and when on duty. ID badges must be displayed clearly where they can be seen.

The dress code is smart-casual – basically pilgrims are asked to be aware of the sacred nature of the shrine and dress accordingly (no “short” shorts or bare shoulders in the Domaine). Nurses and lady helpers wear tunics or white dresses. Brancardiers have the option to wear black polo shirts and kilts, if available. All helpers should wear appropriate shoes and we all wear tartan neckerchiefs which easily identifies the group.

Prior to the Pilgrimage, helpers are required to attend a series of preparation events. These include:
  • A mandatory preparation day (or evenings) on practical care techniques – e.g. how to safely operate a wheelchair
  • A spiritual preparation evening
  • Training Sessions looking at protection of vulnerable adults and completion of Diocesan and Disclosure Scotland forms.
If at any time you are worried about someone, do not understand something, feel you are having a difficulty or problem. Talk to the Team Leader, Head of Department, or someone with experience, they will be happy to help.

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